Overview
The Eight Disciplines (8D) model is a structured problem-solving approach commonly used in many industries and applied successfully in aerospace, automotive, healthcare, retail, finance, government, and manufacturing. It is designed to identify, correct, and eliminate recurring problems, making it a valuable tool for both product and process improvement.
The 8D model emphasizes permanent corrective action through statistical analysis and focuses on identifying the root causes of a problem. It consists of eight steps, or disciplines, labeled D1 through D8. Some organizations also include an initial planning stage known as D0.
Course Details
This two-day training course provides a practical, hands-on introduction to the 8D problem-solving methodology. Delivered in an instructor-led format, the course combines foundational concepts, real-world examples, guided exercises, and team-based application to help participants confidently use 8D to address recurring issues, customer complaints, and process failures.
What To Expect
Participants can expect an engaging workshop-style experience with a balance of instruction and practical application. The training includes interactive discussion, guided problem-solving activities, case studies, and structured use of common quality tools such as 5 Whys, Fishbone diagrams, Is/Is Not analysis, Process Mapping and corrective action planning. By the end of the course, participants will understand how to lead or contribute to an effective 8D process and document the results in a clear, repeatable format.
Who Should Attend?
This course is designed for;
✓ Quality professionals
✓ Engineers
✓ Supervisors
✓ Managers
✓ Auditors
✓ Operations Leaders
✓ Cross-Functional Team Members
All who are responsible for identifying, investigating, correcting, and preventing recurring problems. It is especially valuable for organizations that need a disciplined approach to root cause analysis, corrective action, and continual improvement.
Learning Objectives
By the end of this course, participants will be able to explain the purpose and structure of the 8D methodology, define and describe a problem clearly, establish appropriate interim containment actions, identify and verify root causes, develop permanent corrective actions, and implement preventive measures that reduce recurrence. Participants will also gain confidence using supporting tools and documenting an 8D report that can be applied within their organization.
Course Outline
Day 1: Introduction to structured problem solving; overview of 8D and when to use it; D0 planning and preparation; D1 build the team; D2 describe the problem; D3 implement and verify interim containment actions; introduction to supporting problem-definition tools.
Day 2: D4 identify and verify root causes; D5 select and validate permanent corrective actions; D6 implement corrective actions; D7 prevent recurrence through systemic improvement; D8 recognize the team and close the process; workshop exercises and practical application using an 8D report format.
Course includes certificate, workbook, case studies, and post-course support
Additional Information
This course can be delivered on-site or virtually and may be customized to align with your organization’s processes, forms, and real-world case examples. Participants typically receive training materials, exercises, and practical templates that support use of the 8D methodology after the course. The format is ideal for teams looking to strengthen problem-solving capability, improve corrective action effectiveness, and build a more consistent approach to continual improvement.
Investment Price
Live Online: $1,095 per participant
On-Site Team Training: Contact us for a customized quote. Group pricing and private sessions are available.
Contact info@apexm3.com or call 855-696-9001 for onsite pricing