Scott has been helping people and organizations “get there” for over 23 years. His diversified QMS experience and capabilities has made him a sought-after partner. He became an RAB Certified Lead auditor in 1998 and is a preferred instructor of ISO 9001 and AS9100 Certified Lead and Internal Auditor courses. He’s excelled in corporate positions as a Supplier Process Engineer, OEM Account Manager, Corporate Quality Systems Manager, Director of Operations and business owner. His primary experiences are most pertinent to ISO 9001, AS9100 and AS9110 working in the military defense business, high tech, metals fabrication industries and nutraceuticals. For the last 10 years he’s worked as a civilian for the US Air Force responsible for quality engineering processes related to NADCAP requirements, the QMS for a $500 million budged commodities business and CPI. Scott received his B.S. Degree in Management and his Master’s Degree in Military Operational Arts and Science with a focus on planning joint warfare and leadership. He’s been an active participant in local sections of ASQ, served as an advisory board member of RAB (now ANAB) and served on the US interpretations committee for TC176.

Ben has over 17 years’ experience in the Aviation, Space and Defense business gained while leading QMS efforts as a civilian for the US Air Force. He has served in a multitude of increasing responsibilities in Logistics, Maintenance, Repair and Overhaul, QMS Assessor, Quality Assurance Inspection and Program Management.  Prior to his career with the US Air Force, Ben gained invaluable experiences in various industries and fields from sales and marketing to freight transportation working as a Sales Associate, Heavy Freight Load Broker, Training Facilitator, Quality Control Inspector and Real-estate Agent. Over the past 6 years Ben has managed his own LLC providing auditing and 3^rdparty preparation services, performing certified 3^rdparty registration audits, teaching certified Lead and Internal Auditor courses for ISO 9001, AS9100 and AS9110. He maintains QMS auditor certification through Exemplar Global.

Ms. Mayhew has over 20 years of successful business ownership and progressive increase responsibility in the customer relationship and customer care world. Understanding of value-based customer needs, her previous expertise has been in the financial services industry supporting personal, small, and large corporations as a controller, credit analyst, and accounting specialist. She has primarily served customers as an Independent Business Owner, Sales Account Manager, Director of Sales and as a Principal and Partner as a Business Relationship Executive always seeking innovate ways to meet or exceed customer expectations. Ms. Mayhew is a problem solver who strives to see concerns from the customers persecutive and works collaboratively with individuals to come to realistic, practical, and cost effect solutions.

Cindy is a published author with over 13 years’ experience in organizational development, training, auditing and consulting. She is a key contributor for certified lead auditor courses and has been a lead internal auditor for over 8 years and has conducted third party audits for two registrars. Cindy teaches Certified Lead and Internal auditor courses for ISO 9001 and ISO 13485 and is an accomplished custom course developer and presenter. She has been active at the national level being a voting member of TC176. She received her B.S. Degree in Business Administration/Management.